Canon patent for EF 600mm f/4 IS DO lens

jpa_428200685_000002

That may become a killer lens if it ever goes to production. Canon files a patent for a n EF 600mm f/4 IS DO lens. “DO” stays for diffractive optics.

Will this lens eventually replace the existing EF 600mm f/4L IS II? Not necessarily. DO optics are usually of smaller size than their counterparts without DO, so the lens referred in the patent could well be an addition to the line-up.

  • Patent publication number 2016-200685
    • Release date 2016.12.1
    • Application date 2015.4.9
  • Example 1
    • Focal length 585.00
    • F number 4.12
    • Half angle of view (degree) 2.12
    • Image height 21.64
    • Lens total length 335.32
    • BF 66.92
[via Egami]

Customers perceive Canon as having Faster Service Times and Higher Tech Support Satisfaction Over Major Competitor, survey suggests

canon

Click for a larger version of the infographic

Canon’s the best! Canon press release:

Canon Releases Survey Results Confirming Consumer Perceptions of Faster Service Times and Higher Tech Support Satisfaction Over Major Competitor

MELVILLE, N.Y., December 5, 2016 – Canon U.S.A., a leader in digital imaging solutions, announced today the findings from a nationwide third-party blind survey that compared customer perceptions concerning the speed of service and quality of tech support offered by Canon and Nikon. The survey was conducted among photographers (primarily professional, semi-professional, and advanced amateur) in November 2016 and found that customers perceive Canon’s service times to be faster than Nikon’s and that customer satisfaction with tech support is higher for Canon than it is for Nikon.

“Our customers need service they can count on,” said Yuichi Ishizuka, President and COO, Canon U.S.A., Inc. “We are very proud of our achievements in delivering world-class service and support. By making customer service an integral part of our business model, we are positioned to meet and exceed the changing needs and expectations of our customers.”

Key Survey Findings

  • Ultra-Fast Service: 76.9 percent of Canon customers who have had a service experience in the last 18 months indicated that the speed of their service was either ultra-fast or fast compared to 64.7 percent for Nikon.
  • Support Matters: 90.4 percent of Canon customers indicated that they were completely satisfied or satisfied with the technical support they received, as compared to 73.7 percent of Nikon’s customers.

Canon has made significant investments in service and support programs and operations, starting with the opening of their first call center in Chesapeake, VA in 1995. The Company prides itself on providing 100 percent in-house U.S. technical support. When it comes to call center operations, keeping all tech support calls in-house allows the Company to tightly control the quality and depth of the tech support provided. Canon maintains full control of its customers’ repair transactions, unlike other industry players that may rely on local third-party service providers to augment their service processing. This is a key differentiator for Canon and is one of the factors that allows the brand to control quick turn-around times and quality service.

About the Ultra-Fast Canon Service & Support Team

  • Support Across the Country: Canon’s Service & Support Network spans from the East to the West Coast (reaching as far as Honolulu, HI) with 10 locations totaling more than 300,000 square feet of space devoted to serving customers. Canon has two call center locations – in Virginia and New Mexico – which boast an average wait time of only 78 seconds to talk to a live tech support representative. There are also three locations in key metropolitan areas that specifically cater to professional customers, in addition to four factory service locations that serve all customers. Canon also has a Customer Care Center, which offers a service drop-off point at its corporate headquarters located in Melville, NY. In the spring of 2017, the Canon Hollywood Professional Technology & Support Center will relocate to Burbank, CA. In this new location, Canon service and support will be enhanced even further to assist the growing number of professional filmmakers and broadcast production clients in Southern California.
  • It’s More Than Just Support: The Canon Experience Center located in Costa Mesa, CA, not only offers service, but is also home to Live Learning workshops and seminars that provide opportunities to learn the latest photography, video, and printing techniques. Additionally, both the Costa Mesa and Lyndhurst, NJ, locations house product showrooms where customers can explore the latest Canon products.
  • 100 Percent U.S.-Based Team: Canon provides 100 percent U.S.-based tech support that is completely in-house staffed with over 600 “all Canon” employees. Canon’s combined nationwide service and support network is comprised of over 1,100 expert service and support team members who maintain full control of service quality and speed of repair transactions.

In addition to announcing the results of this survey, Canon has also launched a new digital advertising campaign that highlights the Company’s knowledgeable tech support staff and efficient service times that average 2.82 days (1.59 days for Canon Professional Services (CPS) Platinum members)1.

Click here to read the rest of the article

Canon sees opportunities in Asian soccer

canon rumors

Nikkei Asian Review reports:

TOKYO — Canon Marketing Japan hopes to parlay its sponsorship of the J. League, the country’s professional soccer circuit, into a full-fledged business.

It plans to offer services such as brokering sponsorship deals between Japanese companies and foreign soccer clubs, or setting up joint events with foreign teams.

Japanese companies that buy these services would first have to be a sponsor of a J. League team.

Canon Marketing will help make introductions between Japanese companies and soccer clubs in other Asian countries. Sponsorship arrangements could help Japanese companies raise their profiles in specific countries.

Read the report…

IDC MarketScape Report Positions Canon as a Leader in High-Speed Production Inkjet Market

canon rumors

MELVILLE, N.Y., December 1, 2016 – Offering a comprehensive portfolio of production printing devices, Canon U.S.A., Inc., a leader in digital imaging solutions, is proud to announce that Canon has been named a leader in the high-speed inkjet press market, according to the IDC MarketScape: Worldwide High-Speed Inkjet Press 2016 Vendor Assessment (doc #US40331116, September 2016). The IDC MarketScape report notes that a variety of factors have helped contribute to Canon’s success, including its robust lineup of production inkjet devices and a strong commitment to research and development. The report details Canon’s ability to provide new solutions to the market based on different considerations for end-users. In 2015, Canon customers printed 69 billion pages in the United States and over 150 billion pages worldwide using Canon inkjet technology alone, cementing the Company’s reputation as a valuable player in this market segment.

Click here to read the rest of the article

Canon patent for augmented Optical Viewfinder (OVF)

canon patent

Another Canon patent for an optical viewfinder able to display all sorts of information. This is not the first patent of this kind, or that refers to viewfinder technology: 1 | 2 | 3

  • Patent publication number 2016 – 191759
    • Release date 2016.11.10
    • Application date 2015.3.31
  • Canon patent
    • Provide the variable reflectance mirror in the optical path of the finder optical system
    • In-screen information display is superimposed and displayed via reflectance variable mirror

canon patent

Excerpt from the patent literature:

[Claim(s)] [Claim 1] In a finder internal display which displays an information display in a screen on an object image in a finder in piles via a variable reflectance mirror,
A camera, wherein the aforementioned variable reflectance mirror has a finder internal display which can change reflectance and transmissivity arbitrarily.
[Claim 2] The camera according to claim 1 provided with a finder which has an optical system which observes an image formed on a focusing plate with a taking lens via an image inversion optical system and an ocular optical system.
[Claim 3] The camera comprising according to claim 2:
A photometry optical system which measures a luminosity of an image formed on the aforementioned focusing plate.
A finder optical system setting up transmissivity and reflectance of the aforementioned variable reflectance mirror from an output of the aforementioned photometry optical system.

[Claim 4] It has an amount setting-out means of information display light in a screen to set a light volume ratio of the aforementioned information display in a screen to an object image in the aforementioned finder, The camera according to claim 3 provided with a finder optical system setting up transmissivity and reflectance of the aforementioned variable reflectance mirror from a preset value of the aforementioned amount setting-out means of information display light in a screen.
[Claim 5] The camera according to claim 2 providing the aforementioned camera with line of sight detection equipment which detects the direction of a look of an observer whom a finder observes, and setting up transmissivity and reflectance of the aforementioned variable reflectance mirror from a result of the aforementioned line of sight detection equipment.

Canon joins space race by building a low-cost “mini-rocket” for Japan

canon rumors

Nikkei Asian Review reports:

Canon is helping Japan build a low-cost “mini-rocket” for future satellite launches as private companies seek to give the country’s lagging space industry greater thrust.

Engineers from Canon Electronics, a unit of the Japanese imaging devices maker, have joined a team led by the Japan Aerospace Exploration Agency, or JAXA, that is building what stands to be the world’s smallest satellite launch vehicle — about the size of a utility pole.

The company’s experience designing and manufacturing devices such as digital cameras will help the team choose the best rocket parts as well as make key control instruments smaller and lighter. Read the article…

Well, wow, Canon is expanding to the universe! 🙂 They may be late on the mirrorless bandwagon but they might be the first to shot beautiful JPGs in space.