Leakgate: EOS 5D Mark III light-leaking issue confirmed by Canon!
So, now it is official! And not really the news I love to hear. The light-leaking issue of the 5D Mark III we reported before (and here and here) has been confirmed by Canon USA. The press release:
To Users of the Canon EOS 5D Mark III Digital SLR Camera
Thank you for using Canon products.
The phenomenon described below has been confirmed when using the Canon EOS 5D Mark III Digital SLR Camera.
Canon is now examining the countermeasures and once the countermeasures are decided, we will post the information on our Web site.Phenomenon
In extremely dark environments, if the LCD panel illuminates, the displayed exposure value may change as a result of the AE sensor’s detection of light from the LCD panel.Affected Product
Canon EOS 5D Mark III Digital SLR CameraSupport
Once the preparations are complete, we will be making an announcement on our Web site.This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.
Please register the EOS 5D Mark III. By registering, we will be able to notify you via email when service updates are available. If you already registered, please ensure you are opted-in to receive the notification.
Thank you,
Customer Support Operations
Canon U.S.A., Inc
Contact Information for Inquiries Canon Customer Support Center Phone: 1-800-OK-CANON 1-800-652-2666 TDD: 1-866-251-3752 Email: carecenter@cits.canon.com For additional support options: www.usa.canon.com/support
This is the information about registering (click here):
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Canon Confirms Light Leak Issue in the 5D Mark III
2 years ago |[...] (via CanonWatch) [...]
physica
2 years ago |Will canon recall for repair or replacement…?
Frank
2 years ago |That’s a good question! Dunno.
Canon 5D Mark III vs. Nikon D800 Part 2 with Mike Drew | Tam Nguyen - Sacramento Photographer
2 years ago |[...] against its counterpart, given that the Canon 5D Mark III is under serious heat right now with the light leak issue.In case you were wondering, the first installment of this series is HERE. The third part is coming [...]
Jim
2 years ago |Clearly a defect that Canon must fix.
That said, many are blowing the *importance* of this out of proportion. I mean, under real-world circumstances the problem is very unlikely to affect anything. Check out the second video. It shows the problem happens with bright sunlight hitting the LCD with an exposure of ISO 400, f/1.2, at 4 – 10 secs., which is approx. EV -4 or -5! This corresponds to shooting on a dark night, away from city lights, which would be an odd time to have direct sunlight shining on the LCD!
Anyway, it’s simple to guard against in the unlikely event that you are shooting in very dark conditions and you need to turn on the LED backlight WHILE taking a meter reading! Anyone with an affected camera needs to know not to take a meter reading with the LCD backlight on.
Canon Confirms Light Leak Issue in the 5D Mark III | I Need Coffee
2 years ago |[...] (via CanonWatch) [...]
Stanley zheng
2 years ago |It is not an issue at all in normal photography work situation, the object and the surrounding has to be dark for it to affect the ae. Even at f4, at 2 seconds iso 800 does not affect the ae metering when u turn on the lcd top light! with the lens cap off and view finder being covered. Is this really an issue??? at ISO 800, f4, at 2 seconds no change! I am surprised that people are really hyped abt this. the object you are metering and the surrounding has to be really dark for it to affect the ae metering!!!. My goodness and people are really getting so fussy abt this!! and who shoots with the lens cap ON?????????