Canon press release:
Canon Professional Services (CPS) Supports Professional Photographers Urgently in Need of Replacement Equipment
MELVILLE, N.Y., August 29, 2016 – Canon U.S.A., Inc., a leader in digital imaging solutions, announced today that from August 6 to August 20, nearly 70 percent* of professional photographers on assignment in Brazil were Canon shooters. In addition, Canon brought a team of more than 70 highly trained technicians and support staff to Brazil this month to help maximize the uptime and performance of its professional broadcast and EOS imaging equipment users. Canon HDTV field lenses were ready on the evening of August 5 bringing viewers worldwide approximately 80 percent and nationwide 100 percent of the images they saw on TV.
“It is humbling to know that such a large number of the world’s most talented sports photographers relied on Canon equipment to capture this historic sporting event. Their iconic images from so many different events have been and will be seen by millions of people around the world for years to come. To support the needs of our customers and help them accomplish their goals, Canon Professional Services is always set up and ready at major sporting events throughout the year to assist by providing comprehensive equipment maintenance and repairs, extensive equipment loans and expert technical support,” said Yuichi Ishizuka, president and COO, Canon U.S.A., Inc.
During the events, a photographer that had equipment stolen was quickly assisted by CPS staff so he could get back on assignment. According to Brett Costello, News Corp. Australia photographer, “The CPS team in Brazil was amazing. I was very upset at having my gear stolen on August 4 at a café and thought my ability to cover the coming events were over. When I told the Canon staff there what had happened to me, they didn’t hesitate in helping with the loan gear I required. Thanks to Canon I put the event behind me and was able to complete my assignments.”
The CPS team also:
- Averaged a 12 hour turnaround time for products needing repair
- Loaned 8,163 products with the EOS-1D X Mark II DSLR camera and EF 200-400MM F/4L IS USM Extender 1.4X being the most requested product loans
- Had in stock 950 cameras and 1,500 lenses
- Communicated with photographers in 12 languages
Canon Professional Services proudly attends to photographers at major sporting, auto racing, Hollywood, and political events throughout each year.
For more information about CPS: http://www.cps.usa.canon.com/
For more information about the EOS-1D X Mark II DSLR camera: http://usa.canon.com/EOS1DXMarkII