Canon Releases Another Product Supply Status Notification (EOS R3, R5C, R7, lenses)

Canon Eos R7 Hands-on

Again Canon released a notification to the public about product supply issues, both for lenses and cameras.

From Canon Japan:

Apology and information regarding product supply status

Updated: August 8, 2022

Thank you for your continued patronage of Canon products.

Currently, we have received more orders than expected for each of the following products, and due to the global supply of parts, delivery delays are occurring. We apologize for the inconvenience caused to our customers and business partners.
We apologize again for making our customers wait so long. We will continue to take measures for stable product supply so that we can deliver products as soon as possible. Thank you kindly look forward for your understanding.

product nameAbout supply
Canon EOS R3
Canon EOS R5C
Canon EOS R7
RF 400mm F2.8L IS USM
RF 800mm F5.6L IS USM
RF 1200mm F8 L IS USM
Multi-accessory shoe shoe cover
ER-SC2
Multi-accessory shoe shoe cover
ER-SC1
We are planning to ship in order, but it may take longer than usual to deliver.

Canon Advisory For XF605, EOS C70 & EOS R5 C: Continuous Recording Functions Issue

Canon Eos R5 C

Canon released a product advisory for the Canon XF605, Canon EOS C70 and Canon EOS R5 C. The issue is related to the continuous recording function.

Canon product advisory:

For Users that Use the Continuous Recording Functions of Professional Camcorders and Digital Cinema Cameras

Canon has recently become aware of an issue, as detailed below, that may occur in rare instances while using the Professional Camcorder XF605 and Digital Cinema Cameras EOS C70 and EOS R5 C.

We would like to offer our sincere apologies to any customers who have been inconvenienced as a result of this issue, and we ask for your ongoing patience as we work to resolve this issue.

Issue
If normal recording is performed repeatedly while the continuous recording function* is enabled, the camera may, in rare instances, become inoperable. While the camera is inoperable, fan error may be displayed or the card access lamp may blink.

*The continuous recording function is a setting that is enabled only when MP4 is selected as the recording format. It is a function that allows continuous footage recording to an SD card and operates independently from the REC button. 

If the continuous recording function is not used, this issue will not occur.

Affected Products
Professional Camcorder XF605: 7th digits from the left in its serial number is “2” or earlier

Digital Cinema Camera EOS C70: 7th digits from the left in its serial number is “5” or earlier
Digital Cinema Camera EOS R5 C: 7th digits from the left in its serial number is “3” or earlier
Digital Cinema Camera EOS R5 C: 7th digits from the left in its serial number is “3” or earlier

Our action

We are working to release a firmware update that incorporates fixes for the issue outlined above. For users who plan to use the continuous recording function, please contact your nearest service centre.

Canon EOS R5 C In Stock At B&H Photo

Canon Eos R5 C

B&H Photo has stock of the Canon EOS 5R C.

At a glance:

  • Two Cameras in One Body: Photo + Cinema
  • 45MP Stills, Full-Frame 8K CMOS Sensor
  • Photo/Video Switch Changes Settings Menu
  • JPEG/C-RAW, 12-Bit Cinema RAW Light
  • Dual Pixel CMOS AF with Eye Detection
  • CFexpress Type-B and SD UHS-II Slots
  • Dual-Slot Record, Unlimited Record Time
  • Timecode DIN Port, Multi-Function Shoe
  • 4-Channel Audio Record with XLR Adapter
  • 13 Reassignable Buttons

B&H Photo has the Canon EOS R5 C in stock at $4,499.

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Canon Australia Indeed Recalls “very small number” Of EOS R5 C Due To AF Issues

Canon Eos R5 C

Days ago a rumor came up suggesting Canon Australia is set to “halt sales of the Canon EOS R5 C“, without any apparent cause. Well, reality is a little less dramatic.

As Canon Australia itself revealed in a product advisory, a very small number of Canon EOS R5 C units is going to be recalled. The issue seems to be related to autofocus issues.

Customers who recently purchased the EOS R5 C digital cinema camera

18th March 2022

It has been discovered that the following minor defect may occur in some EOS R5 C digital cinema cameras. We sincerely apologise for any inconvenience and concern this may cause to customers using this product. We will continue to ensure thorough quality control so that customers can use this product with peace of mind.

Issue
Due to a manufacturing defect in t
he autofocus, the camera may repeatedly go in and out of focus in movie mode.

Products
Selected units in Australia of the EO
S R5 C digital cinema camera.

Our action
We are aware that a very small number of units have been delivered to customers prior to this issue being identified. For those who received their unit on or before 21 March 2022, please contact the retailer you purchased the product from to organise the return and replacement or repair of your camera. We appreciate your un
derstanding.

For those customers eagerly awaiting their EOS R5 C we expect this may delay shipping of your product.

So far it seems other markets than Australia are not affected by this.

Does Canon Australia Halt EOS R5 C Sales Even If There Is A 6 Months Waiting Time?

Canon Eos R5 C

A weird rumor surfaced from the interweb of rumor mills. We have a hard time buying it, though.

The rumor states, Canon Australia was ordered by Canon Inc to halt Canon EOS R5 C sales. Apparently, a mail by Canon Australia is making the rounds. The rumor cites “some issues” with the EOS R5 C without specifying them.

Some question arise:

  • Why just Canon Australia?
  • How can you stop sales for a camera that has an official waiting time of currently 6 months? (according to Canon Japan)

We have never heard about issues with the Canon EOS R5 C. Any ideas?

Source: Canon Rumors

Canon EOS R5 C Tested By Automotive Hybrid-shooting Content Creators

Canon Eos R5 C

First time I hear there is something called “automotive hybrid-shooting content creators”. But here they are.

Canon EOS R5 C at a glance:

  • Two Cameras in One Body: Photo + Cinema
  • 45MP Stills, Full-Frame 8K CMOS Sensor
  • Photo/Video Switch Changes Settings Menu
  • JPEG/C-RAW, 12-Bit Cinema RAW Light
  • Dual Pixel CMOS AF with Eye Detection
  • CFexpress Type-B and SD UHS-II Slots
  • Dual-Slot Record, Unlimited Record Time
  • Timecode DIN Port, Multi-Function Shoe
  • 4-Channel Audio Record with XLR Adapter
  • 13 Reassignable Buttons

The video comes from Canon Europe, and is presented…:

[…] Lee Brimble and @Stuart Morgan Productions put the Canon EOS R5 C to the test and share their first impressions. Lee and Stuart are two of the leading automotive content creators in the UK. Lee is a hybrid “stills-first” shooter capturing high-level stills but also has a huge demand for high-quality video for his needs. Stuart is a “video-first” shooter but also needs fantastic stills capability for his workflow.

Preorders for the Canon EOS R5C are already live, shipping will start in March 2022: B&H Photo | Adorama

More preorder links:

America: B&H Photo, Adorama, Amazon USA, Amazon Canada, Canon Canada, Canon USA
Europe & UK: Amazon DE, Amazon UK, Amazon IT, Wex Photo Video, Canon DE, Canon UK

.

Previews and hands-on reviews can be found here.

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