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Canon EOS 5DS and 5DS R Live View issue with some Sigma lenses

 EOS 5DS

Sigma posted a product advisory (in Japanese) concerning Live View issues on the Canon EOS 5Ds and EOS 5Ds R when certain Sigma lenses are used [via Sigma Rumors].

Phenomenon

When the Live View Mode button on the camera body is pressed, the operation stops without displaying images on the rear LCD monitor.

Good to know

  • If your lens was updated to be compatible with the EOS 760D / 750D, then it will also work with the 5DS / 5DS R.
  • Lenses shipped after May 11, 2015, already have the new firmware and will work in Live View with any current Canon DSLR.
  • Users of the 120-300mm f/2.8 DG OS HSM Sports – the only Global Vision lens to be affected by this issue, see list below – can do this at home using the USB Dock and Sigma Optimization Pro.

Affected lenses

Current models Serial numbers
Sigma 17-50mm f/2.8 EX DC OS HSM No. 12651501 or later
Sigma 18-250mm f/3.5-6.3 DC MACRO OS HSM No. 13044001 or later
Sigma 70-200mm f/2.8 APO EX DG OS HSM No. 12713001 or later
Sigma 50-500mm f/4.5-6.3 APO DG OS HSM No. 12902001 or later
Sigma 120-300mm f/2.8 DG OS HSM Sports No. 50064494 to 50347793
Sigma 150-500mm f/5-6.3 APO DG OS HSM No. 12669751 or later

 

Discontinued models Serial numbers
Sigma 17-70mm f/2.8-4 DC MACRO OS HSM No. 12665001 or later
Sigma 18-200mm f/3.5-6.3 II DC OS HSM No. 12851001 or later
Sigma 18-250mm f/3.5-6.3 DC OS HSM No. 12656101 or later
Sigma 50-150mm f/2.8 APO EX DC OS HSM No. 12839001 or later
Sigma 120-300mm f/2.8 APO EX DG OS HSM No. 12676440 or later
Sigma 120-400mm f/4.5-5.6 APO DG OS HSM No. 12971601 or later
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