image.canon Is Live Again, Confirms Some Files Got Lost

Image.canon
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image.canon is up and running again after being unreachable for almost a week. Canon confirms that some of the photo and video image files got lost.

Canon released this statement:

Important user update concerning image.canon

August 4, 2020

Thank you for using image.canon.

On July 30, 2020, we identified an issue involving the 10GB long-term storage on image.canon. In order to conduct further investigation, we temporarily suspended both the mobile application and web browser service of image.canon. After the investigation, we identified that some of the photo and video image files saved in the 10GB long-term storage prior to June 16, 2020 9:00am (JST) were lost. We confirmed that the still image thumbnails of the affected files were not affected, and there was no leak of image data.

After having resolved the issue that resulted in the loss of the photo and video image files, we resumed the image.canon service as of August 4, 2020.

Currently, the still image thumbnails of these lost image files can be viewed but not downloaded or transferred. If a user tries to download or transfer a still image thumbnail file, an error message may be received. We are currently exploring technical counter measures.

Automatic transfer of still image and video files from EOS R5 and R6 mirrorless cameras, as well as the instant uploads from compatible Canon cameras is also available.

Canon contact details can be found here: image.canon/st/supported-countries.html.

We apologize for any inconvenience.

Canon EOS R5 Review – Canon’s Best Stills Camera To Date

Canon Eos R5 Review
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Among all that hilarious and heated EOS R5 overheating discussion, here is a Canon EOS R5 review that examines the R5 as a still camera.

Gordon Laing reviewed the Canon EOS R5 as a camera for still photography, and says it’s “Canon’s best camera for stills photography to date“. Gordon is a renowned camera reviewer in the community. The video review below is exhaustive and delivers a lot of information about the EOS R5. Enjoy.

More Canon EOS R5 review stuff is listed here, for the EOS R6 see here.

Canon EOS R5 body and kits preorder links:

America: B&H Photo, Adorama, Amazon USA, Amazon Canada, Canon Canada, Canon USA
Europe & UK: Amazon DE, Amazon UK, Amazon IT, Canon IT, WEX Photographic, Canon FR, Canon UK, Canon DE

Click here to open the rest of the article

Is Canon The New Sony? Over-ambitious Specs Might Turn Against The EOS R5

Eos R3 Vs Eos R5
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Photographic authority DPReview posted their verdict about the heated Canon EOS R5 and EOS R6 overheating discussion.

As we always wrote, both the Canon EOS R6 and R5 work exactly as Canon promised and hence you can’t say there is an issue. DPReview’s tests confirm that the EOS R6 and R5 work as declared by Canon. However, that seems to be not enough.

DPReview says “the cameras’ specs are rather over-ambitious“. We might add that there are also over-ambitious expectation which might play a role in the overheated overheating-issue discussion. Considering how the masses reacted to the heat production on the R5 and R6, it seems people is expecting a bit too much from these cameras.

One hour video footage shot at 8K produces 1TB of data. Yes, 1TB or 1,000GB of data for one hour of video. Who could possibly think this is possible without a massive heat production? Maybe Canon’s mistake was to assume people had a better understanding of the basic laws of physics.

Or maybe Canon’s mistake was to build a camera, the EOS R5, that packs more video features than it should and people understands. The 4K and 8K slow-motion modes are cool, and sure allow for a lot of fun. And heat. On the other hand, professionals who want to shoot pro-grade 4K and 8K footage are very likely to use a different kind of camera. Neither the R5 nor the R6 were conceived for this kind of video footage. Looking at the Canon R5 (or R6) for this kind of work might be an over-ambitious expectation. This is acknowledged by DPReview:

It should be noted that Canon did not design either the EOS R5 or R6 to be professional video tools, and nor does it market them as such.

Whether it is the over-ambitious specifications or the over-ambitious expectations, it seems Canon is the new Sony here. Packing a lot of innovative video features in a small camera, and facing a massive sh**-storm because of the heat production. There is only one difference with Sony: Canon always stated clearly and transparently the recording limits of the R5 and R6. Sony, in the past, did not.

DPReview is very sober in their analysis of the Canon EOS R5 and EOS R6 heat production and its consequences for video work. They give these recommendations:

EOS R5 suggestions:

  • Expect to shoot line-skipped 30p for the bulk of your footage
  • Only use 8K or oversampled HQ 4K for occasional B-Roll
  • 4K/120 and 8K will cut into your shooting time quickest of all
  • Be aware of your setup time and cumulative usage (including stills shooting)

EOS R6 suggestions:

  • Don’t expect to be able to shoot for extended periods
  • Be aware of the need for extensive cooling periods between bursts of shooting

More Canon EOS R5 reviews and information are listed here, for the EOS R6 see here.

Canon EOS R5 body and kits preorder links:

America: B&H Photo, Adorama, Amazon USA, Amazon Canada, Canon Canada, Canon USA
Europe & UK: Amazon DE, Amazon UK, Amazon IT, Canon IT, WEX Photographic, Canon FR, Canon UK, Canon DE

image.canon Is Down, Some Photos And Videos Have Been Lost

Image.canon
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Well, this is not good marketing for Canon’s cloud platform image.canon.

Not only is the portal down since 4 days, but as it appears by a statement by Canon itself “[s]ome of the original photo and video data files have been lost”. At the time of writing it is not clear what caused the site to be down and the loss of data. Canon refers to “an issue within the 10GB long term storage on image.canon” but is not clear what exactly it means or what caused the issue.

Important Notice

Thank you for using image.canon.

On the 30th of July, we identified an issue within the 10GB long term storage on image.canon. Some of the original photo and video data files have been lost. We have confirmed that the still image thumbnails of the affected files have not been affected.

In order to conduct further review, we have temporarily suspended both the mobile app and web browser service of image.canon.

Information regarding the resumption of service and contact information for customer support will be made available soon.

There has been no leak of image data.

We apologize for any inconvenience.

image.canon was activated in April 2020 as replacement for the Irista service.

Canon RF 100-500mm f/4.5-7.1L IS Lens Availability Scheduled For August 28, 2020

Canon RF 100-500mm F/4.5-7.1L IS Review
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The Canon RF 100-500mm f/4.5-7.1L IS lens for the EOS R system will most likely start to ship on August 28, 2020.

That’s the date B&H Photo is displaying on the Canon RF 100-500mm f/4.5-7.1L IS product page. Let’s hope this lens doesn’t have an overheating issue.

Canon RF 100-500mm f/4.5-7.1L IS preorder at $2,699:

America: B&H Photo, Adorama, Amazon USA, Amazon Canada, Canon Canada, Canon USA
Europe & UK: Amazon DE, Amazon UK, Amazon IT, Canon IT, WEX Photographic, Canon FR, Canon UK, Canon DE

Key features:

  • RF-Mount Lens/Full-Frame Format
  • Aperture Range: f/4.5-7.1 to f/32-54
  • One Super UD Element, Six UD Elements
  • Dual Nano USM AF System
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Canon EOS R5 Review – IBIS Is Incredible, Best-in-class

Canon Eos R5 Review 8k Video Firmware Updste
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Here is a Canon EOS R5 review. Good thing not everyone is wasting his time on the ridiculous overheating issue.

No Life posted a rather comprehensive review about how (well) IBIS (In Body Image Stabiisation) works on the new Canon EOS R5. He says:

The Canon R5’s long awaited “next-gen” IBIS is best-in-class, and well worth the wait. And you’ll see there are no “wobbles”. Why aren’t more people talking about how insane it is we have a 4K, FF camera, with 10-bit, flip out screen, and best in class AF / IBIS?

The review examines the interplay between IBIS and OIS (Optical Image Stabilisation, i.e. the image stabilization inside the lens), which seems to be a major achievement by Canon.

Not the first reviewer praising the EOS R5 IBIS system. Don’t believe the conspiracy fantasies, instead focus on the innovative technology featured on the EOS R5.

More Canon EOS R5 review stuff is listed here, for the EOS R6 see here.

Canon EOS R5 body and kits preorder links:

America: B&H Photo, Adorama, Amazon USA, Amazon Canada, Canon Canada, Canon USA
Europe & UK: Amazon DE, Amazon UK, Amazon IT, Canon IT, WEX Photographic, Canon FR, Canon UK, Canon DE